Managed Colocation

MANAGED SOLUTIONS FOR YOUR COLOCATION ENVIRONMENT

Let’s face it: it’s not always feasible or efficient to send internal IT personnel to off-site data centers for management tasks, especially when your business has mission-driven projects to focus on. That’s why DataBank provides a range of Managed Colocation Solutions that are always available if you need an extra hand with the care and feeding of your IT assets located in a DataBank facility.

Fortunately, DataBank offers a full suite of managed solutions for colocation customers. From remote hands/smart hands to managed security:

• DataBank Portal – A remote set of eyes and hands to handle simple system inquiries.
• Remote Hands – Expert technicians who can respond to alarms, recycle power and reboot equipment in your cabinet, cage, or suite.
• Smart Hands – On-site engineers who can handle receive, organize and install cables, hard disks, memory, and other components as well as provide diagnostic and troubleshooting activities.
• Service Delivery Options – Choose from Priority 1 immediate response from on-site staff available around the clock, or Priority 2 response for scheduled and non-critical events.
• Managed Security – A comprehensive suite of managed serurity services that can be layered onto your colocation environment including IDS/IPS, DDoS mitigation, firewall/web application firewalls, file integrity monitoring, log offloading, vulnerability scanning, dual and multi-factor authentication, and more.

Get the Most Out of Your Colocation Solution
With DataBank’s Managed Colocation Solutions you’ll maximize the benefits of using our world class data centers to house your critical IT infrastructure:

• Increase the efficiency of your infrastructure and staff.
• Reduce the pressures of alerts and unplanned trips to the data center
• Eliminate the burden of maintaining equipment and redirect focus to the technology activities that drive business.
• Forget the risks of downtime with a managed colocation solution that comes with a 100% uptime SLA.

DataBank’s Managed Colocation Solutions augment your colocation investment with managed services that make it easy to protect your technology assets and keep your business running smoothly.